Pegasys LPO’s quality control group ensures quality compliance of the work product in terms of completeness, consistency and accuracy.

We ensure multi level quality check at two distinct levels that are

In order to adhere to strict security standards we have the following internal policies in place.

Quality Assurance:

• Determining measurables based on clear and definite technical requirements.
• In consonance with client’s requirements and industry standards.
• A fixed process established at the beginning of each project.
• Periodic meetings with client attorneys to review quality checklist.

Quality Control:

• Processes for quality control on a day to day basis.
• Spot checks
• Errors and improvement logs maintained and distributed to all team members
• Addresses shifting dynamics of a project.
• Identify areas for additional training
• Identify team members with specific performance issues
• Continuous, developing process, issue based approach.

Our internal activities on a day to day basis to ensure complete adherence to quality standards are Extensive documentation at various levels like:

Checks and balances for each process

• Module
• Sub-module
• Keystrokes
• Reviews by quality team
• Statistical monitoring
• Monitoring based on employee performance