Pegasys LPO protects confidentiality of the information obtained from its clients. We are very sensitive to the issues of data security and client confidentiality, regardless of the actual data contents. To ensure complete security we have implemented robust and comprehensive security measures, hence avoiding any unauthorized access to data.

There are in-built precautions in the process chain which keeps a watch on the information technology infrastructure so as to ensure regulated and optimum data access. Our team is trained on the issues surrounding and the requirements governing the client confidentiality concerns from the various parts of the world.

At Pegasys, we ensure security of our clients assets placed in our hands. We take our responsibility to protect these assets very seriously. Our facilities are protected by rigorous physical and data security measures. We have implemented systems to make us one of the safest companies and are seeking the relevant international certifications.

In order to adhere to strict security standards we have the following internal policies in place.

• Surveillance cameras
• Monitoring of employees/background checks
• Personal PCs/media devices forbidden
• Security audits
• Round-the-clock physical security at premises
• Access control systems
• Restricted entry to delivery area
• Non-disclosure agreements with employees
• Educating employees on security compliances

Business Continuity and Disaster Recovery

We follow best of class practices to retrieve information and provide continuous services in case of any emergency. Some of these practices are:

• Data back-ups at remote locations
• Risk assessment and restoration processes
• Fire, link and power drills
• Just-in-time manpower arrangements
• Alternate site management, etc.